Shipping Policy

Last updated: July 2026

Thank you for shopping with Crest. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that during periods of high order volume, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

• United States: 5–10 Business Days
• Canada: 7–12 Business Days
• International: 7–20 Business Days

Please note that delivery estimates are not guaranteed and may vary due to factors outside of our control, including customs processing, weather conditions, carrier delays, or peak shipping seasons.

Shipping Costs

We proudly offer Free Shipping on all orders.

No minimum purchase is required.

Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number.

Tracking information may take 24–48 hours to become active after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Crest is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately at amajack322@aol.com. While we will do our best to assist, we cannot guarantee changes once an order has entered processing.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your package is significantly delayed, lost, or marked as delivered but cannot be located, please contact our support team. We will work with the carrier to investigate the issue and help determine an appropriate resolution.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

• Your order number
• Photos of the damaged product
• Photos of the shipping packaging

Our support team will review your claim and, if approved, arrange a replacement in accordance with our Return & Refund Policy.

Questions

If you have any questions regarding shipping, please contact us:

Email: amajack322@aol.com